TRADING STANDARDS - We were able to help Jackie today to take her problem to Trading Standards.
If you have an issue this is how to contact them.
This is what Citizens Advice has to say.
If you think a business has broken the law or acted unfairly, you can report them to Trading Standards.
Trading Standards use the information you give them to investigate unfair trading and illegal business activity, like rogue traders and scams.
Trading Standards can take businesses to court or stop them operating, but they won’t help you fix your problem - for example, they can’t help you get a refund.
You can get help with your consumer problem from the Citizens Advice consumer service.
Check what you should report to Trading Standards
You should report a business to Trading Standards if they sold you something:
You can also tell them about a business if:
Report a business to Trading Standards
To report to Trading Standards, you need to contact the Citizens Advice consumer service.
We’ll pass your report to Trading Standards and we can also give you advice about your problem. You can:
use our online form - we’ll get back to you within 3 days
What happens after you've reported to Trading Standards
Trading Standards will use the information you give to decide if they’ll investigate. They’ll only contact you if they need more information.
Even if Trading Standards don't contact you, they might use your evidence to take action against the business in the future. For example, if other people make complaints about the same business.
Get more help with your consumer problem
If a business isn’t helping you fix something that went wrong, you could:
Find out more about how to fix your consumer problem.
ABC Note: We were very pleased to be able to help Jackie today. These are difficult times and one has to be aware of sharks trying to take advantage of people.
ABC Comment, have your say below: